Delays are always frustrating when you’re waiting for searches to be returned. But whatever the reason for the hold-up, our Search Delay or No Search policies can help. 

You can start any enquiry online – no matter how complex your case.  And when it comes to the most challenging, ICON’s advanced referral system takes all the details you provide and sends them to one of our underwriters, who’ll contact you within just 15 minutes.

Unlike many other sites, our LiveChat isn’t AI. It’s always a real person at the other end, with a real answer, and they can even provide you with a quote. Just look for the ‘Chat now’ button at the bottom of any page.